Shipping Policy
Last Updated: 01/01/2026
4.1 Processing Time
- Orders are processed within 1-2 business days (Monday-Friday, excluding holidays)
- Orders placed after 2:00 PM, UK Time Zone, will be processed the next business day
- You will receive a confirmation email with tracking information once your order ships
4.2 Shipping Options & Delivery Times
Domestic Shipping ([YOUR COUNTRY]):
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | $[X.XX] / Free over $[XX] |
| Express Shipping | 2-3 business days | $[X.XX] |
| Priority/Overnight | 1-2 business days | $[X.XX] |
International Shipping:
| Region | Estimated Delivery | Cost |
|---|---|---|
| Canada | 7-14 business days | $[X.XX] |
| UK/Europe | 10-18 business days | $[X.XX] |
| Australia/NZ | 12-21 business days | $[X.XX] |
| Rest of World | 14-28 business days | $[X.XX] |
International delivery times are estimates and may vary due to customs processing.
4.3 Free Shipping
We offer FREE standard shipping on orders over $[XX] within [YOUR COUNTRY].
4.4 Order Tracking
- Once your order ships, you will receive an email with your tracking number
- Track your order at [CARRIER WEBSITE] or through the link provided
- Please allow 24-48 hours for tracking information to update
4.5 Shipping Restrictions
We currently ship to [LIST COUNTRIES]. We do not ship to:
- P.O. Boxes (for express shipping)
- [Any restricted locations]
4.6 International Orders
For international orders:
- Customs & Duties: You are responsible for any customs duties, taxes, or import fees charged by your country. These are not included in our shipping costs.
- Delays: International orders may experience delays due to customs processing.
- Tracking: International tracking may be limited once the package leaves the United Kingdom
4.7 Lost or Stolen Packages
- If your tracking shows "delivered" but you haven't received your package, please check with neighbors and your local post office first.
- Contact us within 7 days of the delivery date if your package is lost.
- We will work with the carrier to locate your package or send a replacement.
4.8 Address Accuracy
Please ensure your shipping address is correct when placing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer. Address changes after an order has shipped may incur additional fees.
4.9 Delivery Issues
If you experience any delivery issues, please contact us at tryodora@gmail.com with your order number and a description of the issue.
4.10 Contact Us
For shipping inquiries:
- Email: tryodora@gmail.com
- Subject: Shipping Inquiry + [Your Order Number]